WEBVTT

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the strength of Airbnb over its competitors is that it lets you feel like you belong

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in a place you've never been to.

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Unfortunately,

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the human interaction that makes this possible doesn't always happen.

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So how do we ensure that people who use Airbnb

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always feel like they're a part of the community?

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One of the things people do to feel like

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they're part of foreign places is leave marks,

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They carve wars and even leave behind physical objects or messages

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introducing Air marks,

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an augmented reality feature in the Airbnb app that allows guests

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and hosts to interact by sharing their stories through digital Marks

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with their Marks.

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Guests can also create Marks and tag them on any surface in an Airbnb,

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hosts can also leave personal stories

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to help guests feel more connected to their new home

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or tips on how to make the most of their trip. They can also include photos or videos.

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So when you enter an Airbnb you're stepping into an entire collection of stories

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that you can access

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and also contribute to

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a way to belong in every home, you visit Airbnb every home a new story
